The article highlights some aspects in regard to elevation of effectiveness and quality of services rendered by consumers` cooperation organizations in Tajikistan Republic. The analysis of the conditions of competition, dynamics of development of services in consumers` cooperation has been conducted. The directions of the strategy of services quality development are outlined on the basis of entrepreneurship development conception in Tajikistan Republic for the period up 2015. One of the indices of competitiveness of services sphere enterprises is a quality of the services rendered.
The author presents a model of guaranted quality in the sphere of services which takes into account the results of a service rendered and a consumer`s satisfaction. The author proposes concrete measures and directions in reference to elevation of effectiveness and quality of services in consumers` cooperation. The results of the work afford to properly identify more exactly the object of management and research in reference to quality services in consumers` cooperation.
services, consumers' cooperation, services quality effectiveness, Tajikistan Republic
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